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Giant Cairns Delivery Details

Delivery

Free Freight Offer

Free standard delivery on all orders over $100*. Orders below $100 (excluding shipping) are charged a

Flat fee of $12.50 per order.

You can upgrade to express post for an additional charge of $20 on all orders regardless of basket total upon checkout.

*Excludes bulky items. Free freight is calculated on basket total after all discounts have been applied.

Bulky Items

Shipping of bulky items starts at $25

Delivery partners and tracking

All orders are delivered using Australia Post. You will receive tracking information via email from Australia Post once your parcel is lodged. The best way to track and managing your order is via the AusPost mobile APP

Same-day dispatch

We endeavor to dispatch all orders received by 2pm AEST on the same day. On occasion and due to high demand this may increase, rest assured we are working hard to get your orders out and in these times we ask for your patience.

If an order is placed on a weekend or public holiday, your order will be dispatched from the next working day.

Delivery Timeframes

We do not have control over freight services. Once your items are handed over to the shipping company, we cannot be held liable for any extended delays. Please be aware that public holidays, floods, strikes, storms, and road closures may further disrupt freight, potentially leading to longer delivery times under these circumstances.

Bicycle Orders

Bicycles can only be ordered via Click and Collect. This ensures we can get you set up on your new bike and run you through all the features to ensure you have years of cycling enjoyment!

Delivery Issues

Pleasecontact usif you have any problems with your order, such as delays, missing, damaged or incorrect items, and we will be happy to assist.

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